Card Data Personalization FAQs

  • Files can be uploaded to the Allegheny ftp site or emailed directly to our Secure Card Personalization department at  .  When emailed, it is recommended, but not required, that the file be zipped and password protected.  Send any password(s) separately.
  • Please clearly identify what specific order your file pertains to, such as referencing your purchase order number.
  • When sending multiple files, name the files in a way that clearly identifies which data file corresponds to each card format.
  • If you would like to upload your files to Allegheny's ftp site, please inform your customer service representative. They will have our IT Department establish a username and password for you.
  • Once you are setup on our ftp site, instructions will be sent to you as to how to access it.
  • We can also download files from your ftp site. Please provide us with the login information along with any needed instructions.
  • We highly recommend that you use an FTP program like Filezilla or Coreftp. They are free and work much better than simply using a web browser.

Data should never be sent to your sales representative or customer service representative. If emailing your files, always send them to which is on our secure server.

  • When data is placed on the Allegheny ftp site or on another site for download, please send an email to to let us know that the files are ready and where we can find the data.
  • Be sure to include the name of the file and clearly identify exactly what it is for.  Also include contact information in case there are any questions about the file.
  • When sending multiple files, name the files in a way that makes it obvious which data file corresponds to each card format. 
  • The data file should be .txt (preferred), .xlsx, .xls, or .csv format.
  • Excel files with multiple tabs should not be used.  Always send as separate files instead.
  • Files for different cards must be in separate files.
  • Each data field must be in its own column. 
  • Each column should have a column heading that describes what the data in that column is (i.e. Human Readable, Pin, Barcode, Track I, Track II, etc)
  • First, Middle, and Last names must be in the same column
  • Only include data that will go on the card.
  • There should be no blank lines in the data file.
  • Do not include commas and/or quote marks within the data.
  • Commas or tabs can be used to separate the fields.

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